Full size

Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

My email did not register.

If your order was placed before August 9th, 2017 , please email support@lily-jade.com so we can assist with processing your return request.

Is it easy to return items?

Once your return is reviewed and authorized, you'll receive step-by-step instructions via email.

What items are returnable?

  • Items purchased in the last 37 days. Items must be in "new, unaltered and unused condition.”

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 5-7 business days.

Powered by Returnly